Financial Institutions

Financial institutions typically need to accelerate and guarantee the success of transactions. Transaction failures often require a significant investment in staff time in order to unpick what went wrong manually, so reducing the incidence of application failure is a key cost-saving measure.

Value-added services such as online banking and share trading allow financial institutions to reach out to a broader audience, however they have to ensure that customers are confident in the security of the services they provide. Similarly, communication between offices may require heavy encryption to ensure the security of the sensitive information contained.

Case Study: Large US Bank

The bank was looking to provide a system which would allow their customers to download dynamically-generated PDFs of any of their historic statements.

The challenge

Due to the number of the bank's customers, the anticipated load, and the amount of data throughput involved they needed a robust, high-performance load balancer which would provide both resilience and scalability to their application servers and databases. In addition, all transactions had to be conducted over SSL to ensure the security of the sensitive personal information being transmitted.

The solution

ZXTM was deployed by the bank to manage the traffic to and from their statement-generating applications, providing them with the resilience, performance and scalability they required. ZXTM's native high-performance SSL and horizontal scalability with TrafficCluster™ enabled the bank to build a scalable, secure and robust solution.

The payback

Zeus enabled the bank to provide a valuable additional service to their customers, resulting in greater attractiveness to new customers, and reducing customer churn, whilst also reducing costs on creating and mailing paper-based statements to customers.

Key solution features

High performance - Zeus' products are designed to provide the most cost-effective performance possible by making use of standard server hardware such as AMD Opteron servers
Cost-effective SSL - High-performance software SSL gives the lowest cost per transaction on the market with the need for expensive cryptographic hardware
TrafficCluster™ scalability - Ensures that the public-facing services managed by ZXTM are always available and have enough capacity, and can be scaled up without the constraint of deploying in pairs